How to view TNB electricity bill online?

Updated: May 29, 2018 / Home » English Article

Tenaga Nasional Berhad (TNB) set up a E-Services or myTNB Self Service Portal for their TNB customers recently. As the customers of TNB, we can view our latest and past TNB electricity billing information on line and track our monthly electricity consumption.

Besides these, we can view the detailed information about our TNB account and pay the electricity bills online. Currently, Maybank offers payment services via E-Services (via savings and current account). Anyway, we can pay TNB bill using credit card online.

Sign-Up / Register myTNB Self Service Portal

To enjoy the convenience, we just sign-up TNB E-Services or myTNB Portal, click “Register Now” on the E-Services main page and follow the step like below. Just few EASY steps.

TNB E-Services or myTNB website: www.mytnb.com.my

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However, if you are user of the myTNB Mobile App, TNB e-Services, or TNB e-Application sites. You can login using your registered email address.

Otherwise, we have to key in the name, identification number, email, password and some details to complete the registration form like below. A welcome email will be sent to our mailbox. To activate our account, we have to click the link in that email.

After this, we have to login to myTNB Portal using the registered email address and password and create the account. Key in the favourite name, identification number, account number and mother’s name.

We can view our account information including the bill history and reading history online like below.

28 comments on “How to view TNB electricity bill online?

  1. Other than to view and pay individual bills. Is it possible for me to view and pay company electric bills as well ? Please advise. Thank you.

  2. ABDUL RAHMAN RITEN [ Reply ]

    how to register

  3. Ancella Soo [ Reply ]

    I tried to register my account a lot of times but failed. When I tried to use my email to register the message received is Email exists , please use another email to register .When I tried to log in using my email, it says that the user is not activated. Please advise.I also tried to email to tnb careline but no solution.

  4. i add account but fail. System say ROC Number and Account Number do not match.
    What can i do???

  5. I registered with the right email address but I didn’t even receive the email to active my account. Any solution?

  6. Nasyatie [ Reply ]

    Hi, i didnt receive my tnb bill for almost 3 months and already registered in tnb portal but cant login. this is my 2nd time facing the same problem with the billings, at the end when i checked at “kedai tnb” the bill goes so high and not accurate.

    pleasee advice. tq

  7. Nasyatie [ Reply ]

    Hi, i already registered but i forgot to click “i am not robot” (whatever so call during the registration) but then i still got the notification that my registration is successful. however till now i still cant login, as stated my account/user not activate and i didnt receive any email or notification in my email.

    Please advice. tqvm

    [email protected]

  8. K L Nao [ Reply ]

    Where can I take back the deposit of TNB in Kuala Lumpur since the house already sold?

  9. I m the tenant so how can i view the bill? I dont know the owner ic so how can i add the account.

    • U should as your owner IC 1st… i no ic cant view bill

  10. cindy salim [ Reply ]

    I am the tenant… can I view the electric Bill? I know the account number of electric bill but I don’t know the user id and password of the owner… I want to pay quickly after I get the bill, but the owner is always late to give me the bill

  11. farrah [ Reply ]

    I m the tenant so how can i view the bill? I dont know the owner ic so how can i add the account..

  12. QuahLeeMan [ Reply ]

    Can reprint tnb bill but account name under others owner?
    My company got a lots of Hostel, how to reprint TNB bills for every account under different owner name?
    Pls advise. Thanks

    • MisterLeaf [ Reply ]

      Different owner should have different TNB account number, isn’t it? Then you can print out all TNB bills for every account.

  13. We cannot register if the of the account number and the ic number is not complement?

  14. Joanne [ Reply ]

    Tried few times to register under http://www.mytnb.com.my but not successful
    Please advice.

    • MisterLeaf [ Reply ]

      May I know the reason or the message shown?

  15. Why TNB keep changing the portal as its troublesome to company to registered i been using
    tnb on line bill since 2009 each 3 years once TNB been upgrading and changing their portal.

    • MisterLeaf [ Reply ]

      You can login to the new portal using your registered email address in old portal.

  16. sjkcpuiying [ Reply ]

    Please forward the October Electricity Bill to [email protected]
    TQ.

  17. Reiden [ Reply ]

    Interested in itemized monthly bill

  18. Cannot view and print out the monthly bill.pls advice

  19. Clphua [ Reply ]

    Couldnt print out the monthly bill even using the new portal. Maybe still under maintenance.

  20. sjkcpuiying [ Reply ]

    Tried few times to register under e-services to view and print monthly bill but not successful.
    Please advice.

  21. josephine rebecca [ Reply ]

    balance payment on my electric account

    • MisterLeaf [ Reply ]

      yes, we can check our electricity account and billing online now

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